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Home > Products > Jack PC Thin Client
Frequently Asked Questions

Flex-Jack PoE Functionality
Peripherals Security  
     
Security
Can the Flex-Jack be removed and stolen?
Only if the person removing it has the matched key for removal and removal permissions in the management system (Xcalibur Global). Any attempt to remove a locked device by brute force will permanently damage the device and make it unusable / un-sellable.
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Can Jack-PC protect against USB Key-loggers and modified keyboards?
The Jack-PC provides several protection mechanisms against key-loggers. Consult Chip PC FAEs for additional information and guidance. Keyboards may be authenticated by asset tags or unique ID to avoid keyboards replacement.
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What are the advantages of the Jack-PCs secondary security processor?
The secondary processor embedded in the Jack-PC can offload the main processor during laborious security tasks. For example: a. Open single or multiple VPN sessions b. SSL encryption / decryption c. IPSec, state-full packets inspection d. Non-standard traffic encryption / decryption e. Complex authentications
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Can I secure the keyboard and mouse to the Jack-PC?
Yes you can. Special accessory may be fitted between the Jack-PC and the Flex-Jack to enable cable securing (keyboard, mouse, display etc.)
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How can I remove the Jack-PC from the Flex-Jack?
You will need the special removal key provided with the device or sold separately as an accessory by Chip PC.
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Can I get specially matched keys and devices?
Yes. You can ask for that when you purchase large batches of Jack-PC products.
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Do I need to install any Anti-virus on the Jack-PC?
No. Jack-PC is the most secured client in the market. Many redundant strong security mechanisms are built into the product design to assure very low risk of viruses infection, worms or any other malicious code. No anti-virus, no security updates and patches are provided for the Jack-PC.
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Does Jack-PC enable Single Sign On?
Yes. This is an integrated part of the Jack-PC image and the management solution. In general there are 2 ways to implement a single sign on Jack-PCs: a. Providing passed-through credentials from the device side. b. Providing passed- through credentials from the server (Xcalibur Global) side. Using either method you can pass logged user credentials to any resource (local browser, ICA, RDP, Media Player, Terminal Emulations etc.)
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Jack-PC support Citrix Secured Gateway or Citrix Access Suite?
Yes. You will need to add Certificate Import Plug-In.
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Does Jack PC contain any user credentials or other user data?
No. By default no user credentials and data remains on the device after the user logs-off except for local configuration password.
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