Chip PC Thin Clients  
 
     
Jack PC
Overview
Accessories
Resources
FAQs
Technical Support
Training Center
Next Steps
How to Buy
Contact Us
Home > Products > Jack PC Thin Client
Frequently Asked Questions

Flex-Jack PoE Functionality
Peripherals Security  
     
Functionality
How can I reset the Jack-PC?
There is a small reset switch in the device front panel.
Return to Top

Will I lose any settings if I press the Reset switch?
No. The device will just reboot. All device settings will be maintained.
Return to Top

Can I extend the Video and USB cables? How far?
The analog video cable (EFI-6700 and EFI-6800 models) can be extended by few meters. Depending on the monitor and cable quality - degradation of video quality may result in high resolutions. The DVI cable may be extended by proper cable for up to 15 meters. USB cable may be extended by 3-5 meters without any effect.
Return to Top

What happens if Jack-PC device loses its remote management connectivity?
It will continue to operate using last settings received from management. Depending on system and client configuration, some functions may not be available.
Return to Top

How can I load software on my Jack-PC?
You can load plug-ins and images using: 1. Local GUI to pull software from FTP, or 2. Remote management to push software to the client
Return to Top

How can I assure that my Jack-PC is loaded with latest security patches?
Unlike any other thin-client / desktop, Xtreme PC and Jack-PC does not have any security patches and upgrade. It doesn't need any anti-virus or any other upgradeable security related software.
Return to Top

What is the Green LED at the top?
This LED indicates that the device is powered (Green) or that the device have failed in Built In Tests (red). When the device reboots the green light is blinking.
Return to Top

What is the Orange LED at the bottom?
This LED indicated Ethernet LINK (orange) and LAN activity (blinking).
Return to Top

Can Jack-PC operate using static IP?
Yes. You can setup the device to operate with static IP.
Return to Top

What level of performance does Jack PC have?
Highest performance. In fact the Jack-PC is one of the fastest thin-client in the market due to: a. The strong RISC CPU installed has big advantages compared with traditional x86 processors powering all other thin-clients b. The Non-UMA design. Most other thin-clients are using Unified Memory Architecture to save costs. This UMA design enables both processor and graphics controller to share the same memory and therefore severely affecting platform performance. c. The use of fast DDR memory components and connecting front side busses. d. Better ICA and RDP clients optimized to the platform with better caching and acceleration compared to all competitive products.
Return to Top

<< | 1 | 2 | >>

 
Copyright Chip PC. All rights reserved.