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Knowledge Base

Find the correct answer to your question here, Common tasks, how to's and known issues for your thin client. Simply type the subject you would like to receive help about, and get all the relevant info.

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1. How-To Restore a Thin-Client Device to factory default
2. How the Citrix Web Interface Works
3. Reset a Jack PC device to Factory Defaults in image 6.5.x
4. Reset an EX device to factory default in image 6.5.x - software and hardware
5. How to Locally Upgrade a Device Firmware
6. The Difference between Microsoft RDP & Citrix ICA
7. Locate MAC Address/Serial No
8. How to Use Hot Keys and Key Mapping on the Client Device
9. IE 6 Differences between Windows & Windows CE
10. Xtreme PC Compatibility with Different Video Standards
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